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Privacy Policy

Information Security Policy

We are committed to protecting the privacy of our customers. Any personal information collected from customers, including name, address, phone number, email address, and other information, will be kept secure and only used for internal purposes of Mars107 company. We do not share or disclose customers’ personal information to third parties without the customer’s consent, except as required by law.

Data Protection Policy

We implement appropriate data security measures to ensure the safety of our customers’ information. However, no method of data transmission is completely secure, and we do not guarantee absolute security of information transmitted over the Internet. Customers should also keep their personal information confidential, including usernames and passwords, and not share this information with others.

Use of Personal Information

We use customers’ personal information to provide services, support customers, improve customers’ experience when using our services, communicate with customers about marketing activities, promotions, events, or other information related to our services. Customers have the right to opt out of receiving information from us at any time through the unsubscribe links provided in the notifications we send.

Use of Cookies

We may use cookies – small text files stored on customers’ devices – to provide a better experience on our website. Cookies help us identify customers when they revisit our website and help us collect information about how customers use our website to improve our services.

Service Warranty Policy

Mars107 is committed to providing high-quality marketing services that meet the standards and requirements of customers. We accompany customers throughout the process of using our services and are always ready to support and resolve any issues that arise.

The service warranty regulations of Mars107 include:

  1. Warranty period: The warranty period for services will be specifically agreed upon in the contract or service agreement between Mars107 and the customer.
  2. Warranty content: Mars107 guarantees that the quality of services provided will meet the agreed standards and requirements. In case the service does not meet the quality or is not completed as committed, Mars107 will refund or repair the service quickly and free of charge.
  3. Warranty conditions: The warranty only applies to errors or technical issues caused by Mars107 during the provision of services. The warranty does not apply to errors arising from customers’ misuse, abuse, negligence, or any external factors beyond the control of Mars107.
  4. Warranty process: Customers need to notify Mars107 of any issues or defects in the services provided during the warranty period. Mars107 will promptly assess and resolve the issues in accordance with the agreed warranty content and conditions.

Please note that this translation is provided for informational purposes only and may not be legally binding. It is recommended to refer to the original policy in the original language for the most accurate and up-to-date information.

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